Rope Robotics Aps (Rope Robotics) – General terms and conditions of sale, version 1.0 – October 2017. 

General terms and conditions

1.1  In the absence of any other agreement these General terms and conditions shall apply to all Rope Robotics’ quotations, order confirmations, invoices and other sales contracts (hereinafter Contract) regarding sale of products, lease of products, repairs, service given, development, after-sales service etc. (hereinafter Products).

1.2  Special conditions of purchase or specific requirements of the Customer concerning the purchase are not legally binding for Rope Robotics unless Rope Robotics specifically has accepted such in writing.

2 Quotation/order

2.1 Agreements between Rope Robotics and a Customer are only considered legally binding when Rope Robotics confirms such agreements in writing. Quotations from Rope Robotics are valid for 30 days.

3 Terms of payment and retention of ownership

3.1  Unless otherwise expressly provided for in the Contract the price for Products shall be payable at the date stated in the invoice of Rope Robotics. The title to and ownership of the Equipment shall remain Rope Robotics until payment inclusive of interest and costs are paid in full.

3.2  In case of default of payment Customer is obliged to pay interest at the rate of 1.5 % per month or part of a month from due date until payment is provided. In addition, Rope Robotics is entitled to charge a default fee of DKK 1.000 in case of default of payment.

3.3  The purchase price cannot be set off by the Customer against claims regarding other contracts. The Customer does not have any right to withhold payment in case of late/or lack of performance of the Products, or in case Customer intends to raise a counterclaim regarding the specific supply.

3.4  If Customer does not fulfil its payment obligations to Rope Robotics, Rope Robotics s reserves the right to withhold further deliveries and to stop any service until full payment of all debts have been provided.

4 Delivery

4.1  Unless otherwise agreed in writing all sales are ex-works at Rope Robotics in Aarhus according to Incoterms 2010.

4.2  In the event of a delay in delivery due to circumstances within the control of Customer the following shall apply; 1) Products will be will be placed at Rope Robotics at Customer’s account and risk. Rope Robotics is in such case entitled to charge a warehouse fee, costs to fulfil third party commitments etc. 2) For Services Rope Robotics is entitled to charge its actual costs such as labour costs, travelling costs, indirect costs etc. which Rope Robotics will use its best efforts to minimize. Time of delivery is calculated from confirmation of order and will, if order confirmation is delayed, be at least correspondingly delayed. Any statement of timeof delivery is under all circumstances estimated, thus Rope Robotics will use its best efforts to meet such.

4.3  In the event of a delay in delivery due to circumstances outside the reasonable control of Rope Robotics’s, Customer is not entitled to cancel the order, nor refuse to accept delivery and does not have any right to compensation. Such circumstances outside Rope Robotics’s control includes but is not limited to strikes, bad weather conditions, lock-outs, failing deliveries fromsubcontractors etc. and does also apply to partly deliveries.

5 Price

5.1  All sales and deliveries are executed according to the prices applicable at time of delivery as stated at Rope Robotics’s order confirmation. Prices stated in quotations, order confirmations and invoices are exclusive of VAT and any other taxes, duties, freight, handling fees, charges etc. associated with delivery.

5.2  In case Rope Robotics is providing Service for which no fixed price has been agreed, the price shall be determined by Rope Robotics using its standard rates applicable when the Services were rendered. Furthermore, Rope Robotics may charge all costs incurred including a reasonable surcharge.

5.3  Rope Robotics is not obliged by typing errors, misprints etc., in sales documents etc.
Rope Robotics reserves right to modify prices without prior notice due to extraordinary increase in prices of raw material,subcontractor’s prices and increase of staff costs. Rope Robotics is entitled to charge a fixed handling fee on 3 % of any purchase sum covering costs of packaging, consignment etc.

6 Returns

6.1 Unless otherwise agreed in writing, purchased Products cannot be returned. If Products according to a written agreement is returned to Rope Robotics, the purchase price is reimbursed to Customer minus a deduction of 15 % of the purchase sum covering cost of handling, administration and testing. Furthermore, freight expenses are in addition hereto Customer’s cost. Finally, costs of repair and/or repacking of returned Products are Customer’s cost. Rope Robotics is entitled to deduct such costs in the purchase sum before reimbursement hereof.

7 Lack of conformity and liability

7.1 For sale of machinery including tool and transport equipment but excluding wear and tear parts the following applies:) Customer is obliged to examine delivered goods immediately and within 7 days after receipt. If Customer does not provide a written notice of a possible lack of conformity between a Product and the specification in the contract immediately after having discovered or should have discovered such lack of conformity, and under all circumstances not later than 6 months from delivery, Customer forfeits any rights due to the lack of conformity.